pothole filled with water and raindrops in a blacktop street

Report a Problem

Have a concern about something in your neighborhood or around the city? The City of Logan wants to hear from you. Reporting issues promptly helps our team keep Logan safe, clean and well-maintained for everyone who lives, works and visits here.


What problems can I report?

The City of Logan handles a wide range of community concerns. Below is a guide to the most common issues residents report and who to contact for each.

What happens after I report a problem?

When you contact City Hall or the appropriate department with a concern, here is what you can expect:

  1. Your report is received — City Hall or the relevant department logs your concern.

  2. Your report is reviewed — the appropriate city official or department head is notified.

  3. Action is taken — depending on the issue, repairs or follow-up are scheduled.

  4. Resolution — the problem is addressed in a timely manner based on priority and available resources.

Response times may vary depending on the nature and urgency of the issue. Emergency situations are always prioritized.

Tips for reporting a problem.

To help city staff address your concern as quickly and accurately as possible, please have the following ready when you call:

  • The exact location or address of the problem

  • A clear description of the issue

  • How long the problem has been present

  • Your name and contact information in case follow-up is needed

  • Photos of the issue if available


Frequently Asked Questions (FAQs)

How do I report a pothole in Logan, Iowa?

Contact Logan City Hall at 712-644-2425 or reach out to Public Works Director Dustin Moores to report a pothole or road damage. Provide the exact street location so repairs can be scheduled promptly.

Who do I call for a water main break in Logan, Iowa?

Call Logan City Hall immediately at 712-644-2425 during business hours. For after-hours water emergencies that pose an immediate danger, call 911.

How do I report a noise complaint in Logan, Iowa?

Contact the Harrison County Sheriff’s Office at 712-600-9774 (non-emergency) for noise complaints and neighborhood disturbances. For emergencies, always dial 911.

How do I report a stray or dangerous animal in Logan, Iowa?

Call the Harrison County Sheriff’s Office at 712-600-9774 (non-emergency) or contact the Harrison County Humane Society to report stray animals, aggressive dogs or other animal control concerns.

Who handles building code violations in Logan, Iowa?

Building code and property violations are handled by Building Inspector Rick Oviatt. Contact him at 402-981-5524 or through City Hall at 712-644-2425.

What is the non-emergency police number for Logan, Iowa?

The Harrison County Sheriff’s Office can be reached at 712-600-9774 (non-emergency) For all emergencies, dial 911.

Can I report a problem anonymously in Logan, Iowa?

You may be able to contact City Hall or the Harrison County Sheriff’s Office without providing your name for some general concerns, however providing your contact information helps staff follow up with you if additional details are needed to resolve the issue.